Please check that any firewall or internet security applications on your computer or Android device such as Avast or Comodo or Windows Firewall are set to allow communication between your Android device and your computer.Some users have reported that they needed to toggle this setting in order to ensure that it was really disabled.
Make sure that any network security settings such as "AP Isolation" is disabled on your router.Some users have reported that they didn't realize their Android device was connected to the "guest" network instead of the "home" network so their computer could not see their Android device. Make sure that your computer and your Android device are connected to the same network as some Cisco/Linksys routers have "guest" and "home" networks, which can not communicate with each other.Make sure that you are running the latest versions of the computer and Android application.Try rebooting all devices including the computer, Android device, and wireless router.Check wireless router & firewall settings.5Ghz band and channels 136+140 when 2.4Ghz is crowded and channels below 100 are used by other 5Ghz devices).īelow is a list of steps to try if your computer isn't seeing your Android device. This will allow you to see sources of interference so you can set your wireless network to utilize the least used bands and channels (e.g. If possible, use a tool like WiFi Analyzer to view the local wireless network visually.
The best results will be obtained if your Android device is connected to your wireless router with a "Signal strength" of "Excellent" or "Very Good" and a "Link speed" of at least 30Mbps. You also want to ensure that your Android device has a strong and stable connection to your wireless router. In the vast majority of cases, the first three octets (set of numbers) should match (e.g. You can check if the Android device and computer are on the same subnet by looking at the IP address of the device and the computer. For AirSync to work properly, the Android device and the computer need to be on the same subnet and be able to communicate on port 9968. You then "pair" your Android device to your computer using the AirSync passcode. Troubleshooting AirSync Connection/Pairing Issues for doubleTwist Sync ĪirSync creates a server on your Android device that uses port 9968.
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